Our Policies

[Our boat rental season is open from April to October]

RESERVATIONS AND CANCELLATIONS – In order to make a reservation, you must provide us with your credit card information. Payment will be taken upon your arrival for your rental. If you wish to cancel your reservation, you must do so within 48 hours prior to your reservation time. Cancellations after this time period are subject to a $50.00 cancellation fee (this does not include inclement weather) and you will receive only a 50% refund. Cancellations made within 24 hours will receive no refund, with the exception of our rain policy. If you do not show up for your reservation, you will be charged the full amount of the reserved rental.

RAIN – If it is storming or comes a heavy rain at H20 Sports at the time of your rental, you may cancel without paying any fees. If you return off the water early due to rain, you may get a partial-prorated refund if you have more than an hour remaining on your rental. We don’t count sprinkling, slow drizzle, or light rain in the weather policy.

PETS – We ONLY allow non-shedding dog breeds that weigh less than 20 pounds. Service dogs are permitted, but identification or proof of service must be presented at the time of your rental.

AGES FOR OPERATION – Anyone under the age of 16 must be accompanied on board by a parent at all times. Ages 16-18 may operate jet skis within parents’ constant sight. Ages 18 years and up can operate jet skis and pontoon boats without supervision. You must be 21 years or older to operate the ski boat. All drivers must have a valid drivers license and are required to watch an instructional video prior to operating any watercraft.

ALCOHOL – Alcohol is permitted on board, but each rental party must have a designated driver at all times. The alcohol must be kept to a minimum and all individuals can’t become intoxicated. The designated driver isn’t allowed to consume any alcohol at all. We don’t allow partying on our rentals.

DAMAGE/ SECURITY DEPOSIT – Lessees are required to pay a $500.00 damage/security deposit with cash or a credit card prior to the pontoon and tritoon boat rentals and $400 prior to each jet ski rental. This fee will be refunded if no damage occurs during your rental time. As the lessee, you are responsible for any and all damage to watercraft (or their accessories) incurred during your time on the water. As the lessee, you are responsible for any individuals on the boat and assume responsibility for alcohol consumption, along with behavior. As the lessee you are assuming the security of the motorized watercraft.

PARKING – Parking is limited, so consolidating your rental party into as few vehicles as possible is greatly appreciated.

Jet Skis- Each jet ski is allowed 1 driver and 1 passenger and no trading on and off of jet skis for additional passengers to take turns.

PLEASE NOTE: Grills or any other cooking equipment are not permitted on the boats.